FAQ

Who are we?

Jah. Academy was founded by Holistic Counsellor Simi Gosling in May 2022. Since launching we have accumulated over 500,000 followers online. Best known for our relationship couple questions and activities.

Shipping

Free Shipping Globally!

We offer parcel protection at check out!

Please note once parcels are dispatched we are no longer responsible for any transit issues that may arise. Please contact Sendle directly via support@sendle.com.

However, if you still require assistance please contact us via hello@jahacademy.com.au

Return Policy

Items purchased from jahacademy.com.au are warranted for 30 days from the date of purchase against manufacturing defects.

As some of our games involve impact between the pieces, minor dents or wear and tear can be expected from normal use.  These should not affect the ongoing playability of your game.  Normal wear and tear or damage caused by mis-use is not covered by this policy.  During the warranty period, we will replace any parts that are deemed by us to have manufacturing defects or to have been delivered in unacceptable condition due to transit damage.  In this case, we will cover the costs of replacing your defective or damaged parts including delivery charges.

To make a refund or return enquiry, please email us promptly at hello@jahacademy.com

How can I become a stockist?

We are always on the look out for new stockist. If you would like to stock any of our products please contact us at hello@jahacademy.com.au

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Want to be an Affiliate?

We are always open to new affiliates! Simple email hello@jahacademy.com.au to receive a copy of the Affiliate Information Pack.